This Privacy Policy describes how AX Image Group (“we”, “our”, “us”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. By interacting with us, submitting information to us, or signing up for any products or services offered by us, you agree and consent to AX Image Group collecting, using, disclosing, and sharing your personal data as described in this Privacy Policy.
1. Collection of Personal Data
We collect personal data that you voluntarily provide to us through forms, emails, websites, and other channels. This may include but is not limited to:Full nameContact numberEmail addressResidential or project addressDesign preferences and requirementsAny other personal information you choose to provideWe may also collect non-identifiable information such as browser type, device used, and pages visited on our website through cookies and analytics tools.
2. Use of Personal Data
Your personal data may be used for the following purposes:Responding to enquiries and requestsProviding design consultations and renovation servicesSending updates, marketing and promotional materials (where consent is given)Conducting customer satisfaction surveys or feedbackInternal record keeping and administrative purposesCompliance with legal and regulatory requirements
3. Disclosure of Personal Data
We do not sell your personal data to third parties. However, we may disclose your data to:Trusted third-party service providers (e.g. subcontractors, delivery services, IT providers)Government authorities or regulatory bodies, where required by lawOur professional advisors (e.g. auditors, legal consultants)These parties are bound by confidentiality obligations and are only permitted to use your personal data for the purposes specified.
4. Protection of Personal Data
We are committed to safeguarding your personal data. Reasonable administrative, physical, and technical measures are taken to protect your data against unauthorized access, collection, use, disclosure, and loss.
5. Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable laws.
6. Access and Correction
You have the right to request access to your personal data and to correct any inaccuracies. Please contact us at the email address below for such requests. We may require verification of your identity before processing your request.
7. Withdrawal of Consent
If you wish to withdraw your consent to any use or disclosure of your personal data, please email us. Do note that withdrawing consent may affect our ability to provide certain services to you.
8. Contact Us
For any queries about our Privacy Policy or to make a request regarding your personal data, please contact us at:
AX Image Group
425 Changi Rd, Singapore 419868
Email: enquiry@aximage.com.sg
9. Changes to Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be updated on this page, and your continued use of our services constitutes acceptance of those changes.
